✅ Trust and support

This article is part of our Application Protocol Help Centre series🔗 designed to help you get the best performance from your Delvotest® system. By following a unified application protocol across multiple laboratories, you can significantly reduce variability, enhance reliability, and achieve more consistent results. In this article, we focus on the final principles—adhering to approved methods, trusting the Delvotest® Accelerator Smart’s (DAS's) results, and consulting experts whenever you have doubts. Together, these principles help maintain the integrity of your testing processes and ensure that your results are both accurate and dependable.

Adhere to approved methods
For reliable performance, always use Delvotest®-approved incubation methods. Avoid using customised incubation or reading approaches without Delvotest® experts’ co-design and approval. Only protocols tested and validated by Delvotest® ensure the consistency, accuracy, and integrity of your results.

Trust the system’s results
The DAS provides accurate, instrument-derived results. Refrain from overriding or second-guessing these outcomes based on visual impressions. The system’s readings are more precise and dependable than manual assessments, so rely on them for trustworthy data.

When in doubt, reach out
If you are ever uncertain about any step—be it preparation, handling, incubation, or reading—reach out to us at support@delvotest.com. Small uncertainties can affect accuracy, so do not hesitate to ask. We are here to help and support you in maintaining the highest testing standards.

Next Steps


If you are following the Installation and Setup flow🔗, now is the time to run your first test. After that, as we conclude that flow, we will revisit these principles—reminding you to implement your local application protocol and execute your local validation plan🔗.

⏭️ Next article: Running Your First Test🔗


For all others, if you have not yet implemented a local application protocol, we encourage you to revisit the example protocol shared in this series. If you are part of a broader network of laboratories, consider collaborating to create a shared, unified protocol—ensuring consistency and reliability across every site in your organisation.

⏭️ Next article: Exemplary Application Protocol🔗


💬 Got any questions? Need help? Contact us at support@delvotest.com